What forms of payment are accepted?
What is the minimum order to be counted as a group?
We can accept payment by school check or credit card (please check that your card has a daily limit that will cover your order). We unfortunately cannot accept school purchase orders for tickets.
Can I order more tickets after I place my initial order?
You must purchase 20 tickets to qualify as a group.
Can I purchase tickets the day of the show?
Once you place an order, you can always add tickets to it and receive the group rate. We would prefer that you don't add on one ticket at a time, but we know that there will always be that "one more ticket" to add and will do everything we can to accommodate. If you need to purchase a group ticket the day before or the day of the event, just go to the box office and give them your order number. The box office representatives will be able to sell you a ticket at the group rate. Please keep in mind, the tickets that you add on may not be in the same location as your original ticket order, but we will get them as close to the original location as available.
Do I need to buy a ticket for my bus driver?
Yes, however we don't recommend this due to long lines at the box office. If you need to purchase the day of the event, you will still need to purchase a minimum of 20 tickets to qualify for the group rate. If you are adding tickets to an existing order, give the box office representative your order number and they will add to it. We can accept cash, credit card and school check at the event. Personal checks will not be taken.
Can I add the parking fee onto my order?
We do not offer a complimentary ticket that is specific to bus drivers, but DCI provides a certain number of complimentary tickets with every group order at select events. You can allot those tickets however you would like.
When will I receive my tickets?
We regret that we cannot accept parking fees in advance for any stadium. Parking fees are charged separately by the stadium management and Drum Corps International does not handle those fees.
Can I order group tickets through Ticketmaster?
We aim to mail your tickets to you within 2 weeks after you have placed your order. If you place your order WITHIN 2 weeks of the event date, your tickets will be held at the will call window of the stadium box office under the name of the person who placed the order.
When should I place my order?
All group ticket sales are handled directly through Drum Corps International. Order online through DCI's "group tickets" page, mail in the group ticket order form with payment, or call the DCI office to place your order.
Is there a group discount in sections closer to the 50-yard line?
If you would like to have your tickets prior to the day of the show, you will need to place your order with Drum Corps International at least 2 WEEKS BEFORE the event date. Orders placed within 2 weeks of the event date will be held at the will call window at the stadium box office. Group tickets are issued on a first come first served basis. The sooner you order, the closer to the 50-yard line you will be!
Can I pick my seats?
Yes, you can purchase tickets outside of the designated "group sections." Groups of 20 or more will receive a $5 discount off the regular ticket price outside of the group seating sections. Groups choosing to sit in other sections will receive the equivalent complimentary tickets in those sections as well.
What should I do about tickets for parents?
We will always place you in the seats that are closest to center. If there is a specific section that you prefer, please let us know at the time of your order, and we will place you as close to your requested area as possible.
How do I get an invoice/receipt for my order?
We encourage you to bring your band parents along on the trip. It is a great way to get your boosters excited for the upcoming marching band season! To receive the group discount, parents will need to purchase their tickets as part of your group order. If they are driving separately and there is a parking fee at the stadium, they will have to pay the fee.
Can I place seats on hold and pay later?
If you are ordering more than 2 days out (not at the stadium) you will receive an electronic receipt from our ticketing system. This will have the amount of tickets purchased and how much was paid. It will not always have your seat location. Always refer to the ticket for your seat location. Often times the e-mail receipts are filtered into a spam folder when going to school e-mail addresses. If you haven't received an e-mail receipt within 48 hours of your order, please call the DCI office to have them fax a copy. If you need an invoice from DCI, please call at least 48 hours (during regular business hours) before you will need the invoice and one will be created and sent to you via e-mail.
Can I go to the stadium box office to buy/pick up tickets BEFORE the event date?
Drum Corps International will need payment to place any seats on hold. We reserve group seats on a first come first served basis. You will still receive the discounted group rate if you need to purchase tickets at the stadium box office on the day of the show.
Drum Corps International tickets are only available the day of the event at any stadium box office.