Posted Jan. 7, 2011 Drum Corps International seeks a qualified full-time Ticketing Manager for its Indianapolis headquarters. The Ticketing Manager serves as integral part of this event management and promotions-driven organization. The Ticketing Manager is first and foremost focused on developing superior customer relationships while overseeing the coordination of sales, service and reporting for tickets sold for more than 40 summer season events throughout the United States; utilizing Ticketmaster at some venues and our own in-house system for all other events. These functions may include the recruitment of volunteers, training and supervision of Drum Corps International-led box office personnel, reconciliation of ticketed events, set up and maintenance of events, preparation of financial reports in connection with all activity. Also handles customer relationships, client interaction, and coordinates and manages special promotions. This customer service driven person has excellent written and oral skills, with demonstrated interpersonal and organization abilities. The Ticketing Manager works in varied, fast-paced environments. Problem solving skills are a necessity. Also travels extensively during the summer season. 
Drum Corps International – Corporate Overview: Drum Corps International, Inc. (DCI) has operated for more than 35 years as a non-profit sanctioning association and event promotions organization focused on servicing the world's most elite and exclusive marching musical organizations — commonly known as competitive drum and bugle corps. The worldwide popularity and influence of Drum Corps International and its member organizations continues to grow. As a youth activity, the world of competitive drum and bugle corps is an intense, choreographed musical experience staged on football stadium fields by students achieving high levels of excellence in performance. Through the drum and bugle corps experience, young people develop life skills including self-discipline, teamwork and leadership. Drum Corps International contracts more than 100 tour events throughout North America and directly produces several premier events as part of an eight-week, summer-long tour culminating with the annual World Championships, held in August each year. The performers engaged in the drum and bugle corps experience are both musicians and athletes, and their performances rival the levels of excellence achieved by Olympians. Through their achievements in marching music, Drum Corps International participants are considered to be "the standard of excellence" for high school and college marching bands throughout the United States, Europe, Asia and South Africa. Drum Corps International is a non-profit corporation, as specified under IRS 501(c)(3) and is an Equal Opportunity Employer (EOE).