Complaints and Concerns
Drum Corps International (DCI) seeks to bring the life-enriching benefits and enjoyment of marching music performing arts to more people worldwide. We do this by creating a stage for participating organizations to engage in education, competition, entertainment, and the promotion of individual growth. In support of this mission, DCI is committed to treating marching members, staff, volunteers and other members of the DCI community with dignity and respect, and fostering positive and safe learning, performing, and working environments.
It is important for all members of our community to know how to address concerns and issues that may be contrary to this commitment. As a condition of continued membership, DCI sets expectations for members’ and their participants’ conduct. Participants are encouraged to first bring complaints and concerns to the leadership of their member organization, who are expected to look into and promptly address complaints and concerns. Indeed, some complaints and concerns may often be resolved through an initial conversation with the staff, volunteers, or the supervisor of the member organization where the issue originated if necessary.
However, allegations of misconduct or a violation of DCI policy can also be reported directly to DCI. This includes alleged violations of DCI’s values, code of conduct, and policies prohibiting discrimination, harassment, sexual misconduct, and retaliation. In addition, DCI is available to provide each member and their participants with consultation about conflict resolution and to help an individual with a complaint or concern to connect with the right person at the appropriate member organization or at DCI to ensure the matter is considered and promptly addressed.
To report a complaint or concern, or to seek support from a DCI staff member in reporting a complaint or concern, please email your complaint or concern to email@example.com or fill out the online form below. A DCI staff member will then reach out to you to discuss options and resources that may be available to you.
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